Terms of Service
Draft. This page has been written by us and has not yet been reviewed by a lawyer. It describes what the product actually does today. Tell us if anything here does not match what you experience: support@momentumminds.net.
Last updated: 8 August 2026. Replaces the version dated 12 July 2026, which predated team accounts and described a tax setup we do not run.
Findkeep ("the Service") is operated by Momentum Minds LLC, a New Mexico (USA) limited liability company doing business as Findkeep.io ("we", "us"). The Service currently runs at leads.momentumminds.net. By creating an account you agree to these terms.
Findkeep is sold to businesses. If you are signing up on behalf of a company, you confirm you are allowed to accept these terms for it.
The service
Findkeep finds and manages local-business leads. You search Google Places from inside the product, or import a list you already have, and work the results on a pipeline board: call, log the outcome, set a follow-up, move the lead through stages, export to CSV.
Every account starts with a 14-day free trial with full access. A card is required at checkout; cancel before the trial ends and you are not charged. After the trial, access continues on a Monthly or Yearly subscription. Each plan includes a monthly allowance of searches, shown on the pricing page and in the billing panel; the allowance is per account, not per person.
Accounts, seats and your shared pipeline
The account, not the individual login, is the unit of everything: the subscription, the search allowance and the pipeline all belong to it. The person who signs up is the owner. The owner can invite other people as members, up to the number of seats on the subscription.
Every member of an account can see, edit, re-stage, delete and export every lead in that account, together with every note, call outcome and follow-up date recorded on it — including ones added by other members. There are no per-member permissions and no private leads. Treat the notes field accordingly: anything written there is visible to everyone on the account.
- Only the owner can invite or remove members, change the plan, add seats, or delete the account.
- Removing a member ends their access immediately. It does not remove the leads or notes they added, which stay with the account.
- A member who deletes their own login leaves the team; the account and its data continue.
- Seats are the quantity on your Stripe subscription. Adding one changes the subscription and is billed accordingly.
Payments and tax
Paid plans are billed through Stripe and renew automatically (monthly or yearly) until cancelled from the customer portal. We never see or store your card number.
Prices are shown and charged in US dollars. We do not currently add VAT or any sales tax at checkout. Automatic tax calculation is switched off in our Stripe configuration, so the amount you pay is the listed price, and your invoice carries no tax line. If tax is due on your purchase where you are established, accounting for it is your responsibility. We are taking advice on our own tax registration; if that changes what happens at checkout, we will tell account owners by email before it takes effect.
We may change prices. An existing subscription keeps its price until the end of the paid period, and we will give at least 30 days' notice by email before a change applies to a renewal.
Refunds and the 14-day right of withdrawal
The free trial is the main protection here: you get 14 days of full access before any money moves, and cancelling before the trial ends costs you nothing.
- First payment. If you are charged and change your mind, write to us within 14 days of that charge and we will refund it in full, whether or not you used the Service in the meantime.
- Monthly. Cancel at any time. Cancellation stops the next renewal and you keep access until the end of the period you have paid for. We do not otherwise refund part of a month.
- Yearly. After the first 14 days we do not refund the unused part of the year, but cancelling stops the renewal.
- Our mistakes. If we bill you twice, bill you after you cancelled, or the Service is unusable for a sustained period through our fault, we refund it. Ask.
Refund requests go to support@momentumminds.net and are paid back to the card that was charged.
The statutory right of withdrawal. EU and Danish consumer law gives a consumer 14 days to withdraw from a contract made at a distance. Findkeep is sold to businesses, and someone buying for the purposes of their trade is generally not a consumer — so on the face of it that right does not apply to this purchase. We would rather not have that argument with anyone, which is why the 14-day refund above is offered to every customer regardless of how they bought.
Where the statutory right does apply, two things about it are worth knowing, because they are what usually trips people up with software you can start using at once. First, if you ask us to start supplying the Service immediately and then withdraw inside the 14 days, a supplier is normally entitled to be paid for what you actually used before you withdrew. Second, the right can be lost altogether for digital content supplied immediately, if you expressly agreed to that and acknowledged losing it. We do not ask you to waive anything. Our position is simpler: within 14 days of your first charge you get the money back.
Acceptable use — how you contact the businesses you find
Findkeep gives you contact details. It does not contact anybody for you: it sends no email, no SMS and places no calls. Every approach you make is yours, and so is responsibility for it.
The rules that matter most to our customers are the Danish marketing rules. In summary, and this is a summary rather than legal advice: markedsføringsloven § 10 restricts unsolicited electronic marketing — email, SMS and automated calling systems — and generally requires the recipient's prior consent, with a narrow exception for existing customers who were given the chance to opt out. Cold calling a business by telephone is treated differently and is generally permitted for most trades. Other countries draw the line in other places.
So, concretely, when you use Findkeep you agree that:
- You will not send unsolicited marketing email or SMS to leads from Findkeep unless you have a lawful basis for doing so where the recipient is. Calling first and asking permission to send something is the route our own outreach material recommends.
- You will identify yourself in every approach and give an easy way to say no. If someone asks you to stop, you stop, and you record it.
- You are the data controller for the leads in your account. You are responsible for meeting your own obligations to the people behind them, including the ones described in our Privacy Policy. Our Data Processing Agreement sets out what we do as your processor.
- You will not resell or redistribute the lead database itself, use the Service to build a competing dataset, share a login between people (that is what seats are for), or attempt to work around the search allowance or any other limit.
- You will not use the Service for anything unlawful, or to hold data about people that you have no business holding.
If a request to be removed reaches us instead of you — our data request page is the public route for that — we will forward it to you, and you agree to act on it promptly and tell us what you did. If you have not acted within 14 days of us forwarding it, you instruct us to act on it for you: we will delete, correct or suppress the record in your workspace as the request requires, and tell the person it has been done. The same applies if your account has been closed or your subscription has lapsed and there is nobody left to ask. This is a standing instruction under clause 1 of the Data Processing Agreement — without it we would have no authority to touch your workspace at all — and it exists because the person who asked is entitled to an answer within a month and has no way of knowing whose inbox their request is sitting in. We will tell you what we did.
Your data
Your leads are yours. You can export them as CSV from the board at any time, and Settings offers a second export that hands you the whole account as a machine-readable JSON file — leads with their call history, your team, your searches, your usage and your settings. Both stay available if a subscription lapses or an account is put on hold.
Settings also has a delete control, and what it does depends on which seat you are in. The account owner deleting the account removes the whole workspace: the subscription is cancelled, and every lead, note, call outcome and search goes. A member deleting their own account removes their login and their place on the team and nothing else — the account, its billing and every lead stay, and the leads and searches that member added stay with the account and pass to the owner. Only the owner can end the account itself.
What we store, why, and for how long is set out in the Privacy Policy; the sub-processor list names every third party involved.
If a subscription lapses
If payment fails or a subscription ends, your account becomes read-only: you can still sign in, view your board and export everything. Nothing is deleted for non-payment. We may suspend an account for abuse, for a chargeback, or where we are required to; if we do, we will tell you at the address on the account and you can reach a human at support@momentumminds.net.
Availability
We do not offer a service-level guarantee. Findkeep is a small operation running on a single server, and we would rather say so than promise a number we cannot stand behind. We take a nightly backup and we tell customers when something is broken.
Liability
The Service is provided "as is" without warranty. We do not warrant that the data Google Places returns is accurate, current or complete — it is Google's data, and businesses close, move and change numbers. To the maximum extent permitted by law, our liability is limited to the amount you paid in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.
Changes
We may update these terms. Material changes will be announced by email or in-app before they take effect, and the date at the top of this page always says when it last changed.